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primarily focused on system architecture and infrastructure for agent-based customer service systems.

led a team of up to 14 engineers with responsibility for internal backoffice and payment applications.

supported team leadership and led the implementation of a centralized, highly available internal payment platform.

contributed to architecture, built and maintained internal services and APIs, improved code quality and development processes.

developed and modernized backend and frontend features for the internal backoffice platform with a strong focus on data and performance.

working on graph-based data models and embeddings for decentralized and privacy-focused digital twin systems.

built full-stack web business software and established modern development workflows and tooling.